Markforged Service Plans
The below terms for the Markforged Service Plans apply to the following 3D printers only: Markforged Onyx One, Onyx Pro, Mark Two, X3, X5, X7, Metal X, Wash 1, Sinter 1, Sinter 2.
Every Markforged 3D printer is engineered for reliability and designed to help you manufacture high quality parts on demand. Markforged service plans are the most comprehensive way to create peace of mind, minimise unplanned downtime and maximise your investment.
The Markforged Service Plan covers a number of wear and tear components that need routine replacement over the life the machine. The premium coverage offered through a plan reduces these costs, ultimately ensuring a reliable system that works when you need it.
Plans are subject to Markforged’s standard Terms, as posted to www.markforged.com. For further details, please contact CREAT3D via firstname.lastname@example.org
All terms and conditions are specific to your contract.
First line support is provided by CREAT3D, Markforged value-added reseller (VAR) partner. Specific support services may vary by nature of the problem and printer model. Support hours may vary with holidays and weather.
For parts within warranty, consumable materials and components are not included in Service Plans.
Composite Printers (Onyx One, Onyx Pro, Mark Two, X3, X5 and X7)
(*excludes Onyx One and X3)
Metal X Printer
CHANGES TO THE PLAN
Markforged may update these Terms of Service from time-to-time by sending notice, e.g., via email, and/or posting a new version online. You should check this page occasionally to review any changes. Continuing to accept services after a notice of changes has been sent to you or published online, shall constitute consent to the changed terms and practices.