Digital Inventory Cloud based part file storage and organisation | ✔ | ✔ | ✔ | X |
Cloud Printer Management Access printers and parts from anywhere | ✔ | ✔ | ✔ | X |
Multi-factor Authentication Additional layer of security | ✔ | ✔ | ✔ | X |
Device Maintenance Tracking Track maintenance on devices and in Eiger | ✔ | ✔ | ✔ | Accessible on device only |
OTA Updates Frequent software updates | ✔ | ✔ | ✔ | X |
Local File Storage and Slicing | X | X | X | ✔ |
Print via | Internet, USB | Internet, USB | Internet, USB | Private LAN, USB |
Management and Integration Software Features |
Batch Workflows + Presets Automate repetitive tasks & ensure part consistency | Available for 1 year after printer purchase | ✔ | ✔ | X |
User Management (RBAC) Control who has access based on their role in your organisation | Available for 1 year after printer purchase | ✔ | ✔ | X |
API Access Integrate Markforged data into your existing systems | X | ✔ | ✔ | Coming soon |
Custom Analytics Real-time ROI visibility | X | ✔ | ✔ | X |
Part Approval Workflows Review and approve parts for quality control | X | ✔ | ✔ | X |
Custom TLS Certificates Additional layer of security | X | ✔ | ✔ | ✔ |
SAML Single Sign On (SSO) Seamless authentication with your existing identity provider | X | ✔ | ✔ | X |
Simulation and Inspection Software Features |
Validate Evaluate as-printed strength and stiffness | X | X | ✔ | X |
Optimise Automatically configure print settings to meet performance and minimise print time | X | X | ✔ | X |
Inspect Automated part scanning plus intuitive inspection and reporting | X | X | ✔ | X |
Toolpath Export for Digimat Simulate Markforged parts in Digimat | X | X | ✔ | Coming soon |
Support, Materials and Ongoing Training |
Technical Support Lifetime technical support, 5 days a week from CREAT3D | ✔ | ✔ | ✔ | ✔ |
12 Month Warranty Simulate Markforged parts in Digimat | ✔ | ✔ | ✔ | ✔ |
Service Plan Includes defective part replacement, wear and tear items, accidental damage 1x annual maintenance visit and 1x adhoc service visit | X | ✔ | ✔ | ✔ |
Markforged University Comprehensive online Additive training programme | Available for 1 year after printer purchase | ✔ | ✔ | ✔ |
Material Discount Access to spool packs for discount on materials (only with 3 year plans) | X | ✔ | ✔ | ✔ |